Company
Refund Policy
PostVIA starts with a free trial, so you can try the product before paying anything.
Free trial
The trial is free and does not require a credit card. Nothing is charged when it ends.
Subscriptions
Plans are billed monthly. If you cancel, your plan stays active until the end of the paid period and is not renewed.
Top-ups
Top-ups are one-time purchases for the current billing period. They are not recurring.
14-day refund
You can get a full refund of a subscription payment within 14 days of the charge if you used no more than 10 publications in that period. Write to hello@postvia.online from the email address of your account.
Top-ups can be refunded within 14 days if none of their publications were used.
A full refund of the current period's subscription payment ends the paid plan immediately; your posts, media and accounts are kept. A refunded top-up loses its unused publications; publications already used are not affected.
Other requests
If you believe you were charged in error, contact us and we will review your request. Refunds are returned to the original payment method by Link (Stripe), usually within 5–10 business days.
This policy does not limit any rights you have under the law of your country.
A payment dispute (chargeback) that is decided against us has the same effect as a full refund.